Frequently asked questions (FAQ)
Supported Operating Systems
Windows 2000 SP4
Windows XP SP2 32-bit
Windows Vista 32-bit
Windows Vista 64-bit
Windows 7 32-bit
Windows 7 64-bit
Mac OS X 10.4.11 (Intel-only)
Mac OS X 10.5.5 or higher (Intel-only)
Mac OS X 10.6 (Beta Driver) (32-bit mode only)
Unsupported Operating Systems
Windows 2000 SP3 or earlier
Windows XP SP1 or earlier
Windows 2003 Server
Windows XP 64-bit
PowerPC based Macintosh systems
Mac OS X 10.6 In 64-bit mode
Linux
General Questions
How do I connect my Mimo?
It’s extremely easy to set up the Mimo. Install the drivers on the provided CD-ROM. Plug in the USB connector! Amazingly, there is only one connector, as the Mimo is completely USB powered.
How many Mimo monitors can I connect to my PC?
Theoretically a PC can recognize up to 127 USB devices! However, with current PC systems, we recommend the following maximum number of Mimo displays:
1-2 Mimo displays: 1.2 GHz CPU / 512 MB RAM
3-5 Mimo displays: 1.8 GHz CPU / 1GB RAM
6 Mimo displays: 1.6 GHz Dual-Core CPU / 1GB RAM
Can I attach my Mimo monitor to a USB hub?
Yes, Mimo monitors can be connected to a powered USB 2.0 hub.
Can I use an external power supply with my Mimo monitor?
Mimo monitors are solely powered by USB; external power supplies are not available.
Can I use my Mimo monitor as my primary (and only) display?
Generally Mimo monitors only function as additional displays, not primary displays. You may need to connect a standard VGA primary display each time your computer is restarted to configure your Mimo monitor as a primary display.
Do Mimo monitors work with 3D acceleration?
Any software that requires 3D hardware acceleration cannot be displayed properly on USB monitors including Mimo. This includes RealPlayer (in Expansion Mode), games with 3D graphics, and programs based on the DirectX or OpenGL graphics engines. Other multimedia players including Windows Media Player will work with Mimo monitors.
How do I setup the Mimo 720-S/740 for touchscreen use?
In addition to the regular screen driver, install the touchscreen driver (not included for Mac OS X) and then plug in the USB connector as usual. Run the touchscreen console application (not the calibration application). You must designate the monitor you wish to configure before running calibration. Select “Hardware” from the menu and then select the Mimo from the drop-down list (the Mimo will be the highest numbered monitor in your setup, “Monitor 2” if the Mimo is your 2nd display, “Monitor 3” if your Mimo is your 3rd display and so forth). Click “okay”. Now you can calibrate the Mimo by clicking the “Calibration” link in the menu. Follow the instructions on the Mimo for calibrating the touch features of the Mimo. More details are available in the User’s Manual.
Can I use a Stylus with the Mimo 720-S/740 Touchscreen?
Yes, the Mimo 740 Touchscreen is pressure sensitive, so you can use any object to apply pressure to the touchscreen. Please do not use any sharp or pointed objects which may scratch, pierce or damage the screen. Please note that while the touchscreen is pressure sensitive, it does not transmit variable levels of pressure like that of a graphics tablet. The screen registers pressure as either on or off.
Does the Mimo support Windows Vista™ Aero Glass™?
Yes, transparency effects under Aero Glass function as expected on the Mimo as long as your computer and video card can support Aero Glass, the Mimo will display it.
Mac OS X Support
If you are having trouble getting your Mimo to work with your Macintosh computer, Please read these instructions.
If you are having trouble getting your iMo monitor to work with your Macintosh computer, Please read these instructions.
Mimo monitors use DisplayLink technology, and Macintosh compatibility for the Mimo 710 (display) and Mimo 740 (display, webcam, and microphone) is provided via DisplayLink’s device driver, available as a free download in the support section of our site. For full support information including specific known issues, please download this PDF guide.
Use of the Mimo 740 on Macintosh computers as a touchscreen device is provided via a third-party device driver. As a service to our customers, mimomonitors.com makes this driver available for purchase for $30.
Please note that the DisplayLink and touchscreen drivers are compatible with Intel-based Macintosh computers only and require Mac OS X 10.4 Tiger or 10.5 Leopard.
Spaces
The Mimo 710 and 740 are both compatible with Spaces™ a feature of OS X Leopard.
Apple TV
Please note that Mimo monitors are NOT usable with Apple TV. In order to power and drive a Mimo monitor, a device needs to have a driver installed. Devices such as the Apple TV, PDAs, cell phones, digital cameras, iPods, etc, will not work with the Mimo unless they are running an operating system which can support a DisplayLink device driver (Windows or Mac OS X).
Mac Mini
Mimo monitors will work with any Intel-based Apple computer with OS X 10.4.11 or 10.5.5 installed, this includes Intel-base Mac Minis, Macbooks, Macbook Pros, Mac Pros, Macbook Airs, iMacs and Xserves.
OpenGL, Quartz, Quartz Extreme, Core Image, Hardware Acceleration
The Mimo DisplayLink driver does not support hardware acceleration of certain video effects. This impacts certain Macintosh Application Software which makes use of hardware acceleration. Please see this release note for more information.
Mac OS X 10.5.7 update
The recent Mac OS X 10.5.7 update has been known to cause conflicts and problems with the DisplayLink driver used to drive Mimo monitors. Please read this product support page for more information about how to correct this known issue.
Mac OS X 10.6 (Snow Leopard)
There is currently only a beta display driver from DisplayLink for operating USB displays in Snow Leopard. Please visit DisplayLink’s website for the latest builds of this driver. http://www.displaylink.com/support/mac_downloads.html. The Mac OS X Touchscreen Driver from Touch-Base software will operate properly under Snow Leopard if the DisplayLink beta driver is installed properly first. For users who have already installed a previous DisplayLink driver and are now upgrading to Snow Leopard, you will need to manually de-install your current DisplayLink drivers before installing the new Beta Snow Leopard compatible DisplayLink driver.
Mimo displays will not work with Snow Leopard running in native 64-bit mode. This is due to a limitation in the DisplayLink driver. A future driver update may resolve this issue. Stay tuned for more information.
Linux Support
Display drivers for Linux are being developed by DisplayLink and independent developers. To learn more, visit DisplayLink.org. For Linux touchscreen drivers, please contact touch-base.com.
Please remember that mimomonitors.com is a retailer and does not manufacture hardware or software of any kind. Linux driver inquiries are best directed toward DisplayLink, Touch-base and the Linux community.
